Returns & Refunds

R&R's Returns & Refunds Policy

Thank you for shopping with R&R Skincare. Once an order has been placed, we do not accept returns or refunds.


If you would like to request an exchange, this must take place before your order has shipped. We do not offer exchanges, returns or refunds once an item has been shipped.

Products purchased through R&R Skincare stockists

For enquires about your order made via an R&R Skincare stockist, please contact the store/ platform that you purchased from directly. We are unable to track or assist with any orders placed on a stockists’ platform.

Damaged Products

To report a damaged product, please email with supporting images.

**Please note, any duty fees that may arise are the responsibility of the customer.